FAQ
Read this page to find the answers to your questions.
General
Q: How canI contact you for a partnership with Japan Expo Marseille?
A: More information about partnerships is available from this page. To contact us about a partnership, use the contact form, choosing "Partnership" in the "Type" field.
Q: I am a journalist. How can I contact you?
A: To contact our media relation team, use the contact form, choosing "Press" in the "Type" field.
Accreditations
Q: What kind of photo must I add when requesting an accreditation?
A: You have to send us an ID photo via the booking form. It must fulfill all the following requirements:
- Jpg or png only
- Recent, good quality, showing your face on and on which you're easily recognizable (no mask, no costume, no make-up hiding part of your face, no snapchat-like filters)
- 300 pixel-wide and 400 pixel-high at least
- Portrait (larger in height than in width)
- You're alone on the photo (no group photo or with your pets)
- Color photo (no black and white, no sepia)
- No more than 500 ko
You must be easy to recognize since this photo will be used on your badge to check your identity at every control.
Attention, you cannot send a photocopy of your ID since the photo is often old and of a bad quality when scanned.
Q: You have other questions?
Q: You have other questions?
A: Please click here and contact us via the contact form! Please select the right type of demand (press, partnership...) to help us processing it as quickly as possible.